Refund policy
Returns
To return your product, you should mail your product to: 620 W. Jackson St., Suite #5, Thomasville GA 31792, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Head Over Heels: Bundle and Shoetique value our customers and we strive to satisfy you all. Unfortunately, all sales are NON-REFUNDABLE, we only offer Returns and Exchanges for STORE CREDIT. All return inquiries must be made within 3 days after the delivery of your package. To process a return please email us at support@headoverheels-ga.com and we will assist you with the return process. To ensure you be satisfied with your item PLEASE follow the tips below.
When shopping, keep in mind:
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Details in description
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Suggestions for sizing (item runs small or large)
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Model size or Measurements
If you have any questions or concerns, feel free to contact us via email at support@headoverheels-ga.com
ShippingTo return your product, you should mail your product to: 620 W. Jackson St., Suite #5, Thomasville GA 31792, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.